TERMS & CONDITIONS
Terms and Conditions
1. Introduction
Welcome to Golden Zebra Soapery. By accessing our website and purchasing our handmade soap products, you agree to be bound by these Terms and Conditions and all applicable laws and regulations, and you accept responsibility for compliance with any local laws. Kindly review
these Terms thoroughly.
2. Intellectual Property
2.1 Ownership of Content
All content on this website, including but not limited to logos, images, product photos, and text, is the intellectual property of Golden Zebra Soapery and is protected by applicable copyright, trademark, and other intellectual property laws.
2.2 Permitted Use
You are permitted to share our website and its content to purchase products or promote our business, provided that proper credit is given to Golden Zebra Soapery.
2.3 Prohibited Use
Unauthorised use, reproduction, or distribution of our content for personal gain or any commercial purpose is strictly prohibited. Links to our website should not appear on explicit or inappropriate sites. Reselling our products or using our images and logos without permission is
prohibited. Please get in touch with us via email or phone for inquiries about using our intellectual property. A contract outlining the permitted uses will be required.
3. Use of Website and Content
3.1 Use License
Permission is granted to temporarily download one copy of the materials on Golden Zebra Soapery's website for personal, non-commercial, transitory viewing only. This license grants you limited rights, not ownership, and under this license, you are not permitted to:
● Modify or copy the materials;
● Use the materials for any commercial purpose or any public display;
● Attempt to decompile or reverse engineer any software contained on Golden Zebra
Soapery's website;
● Share the materials with others or replicate them on any other server.
3.2 Website Security
You agree not to engage in any activities that could harm or compromise the security of our website, including introducing viruses, hacking, or attempting unauthorised access to our website or servers. We reserve the right to restrict access to our website if we suspect any such
activity.
4. Warranties Disclaimer and Limitation of Liability
4.1 Product Ingredients and Allergies
Golden Zebra Soapery's products may contain ingredients derived from nuts and other allergens. Some products also contain animal-derived materials, which are noted in the product listings. We take measures to avoid cross-contamination, but customers should review
ingredient lists carefully. We are not liable for any allergic or adverse reactions caused by the use of our products. Customers are advised to perform a patch test before full use.
4.2 Product Use
Golden Zebra Soapery is not responsible for damages resulting from misuse of our products, such as not following usage instructions or using the product in unintended ways.
4.3 Product Variability
Due to the handmade nature of our products, slight variations in appearance, scent, and texture are expected and are not grounds for a liability claim. Shelf life may be shorter due to the high percentage of natural ingredients, and we are not liable for issues arising from expired
products.
4.4 Third-Party Testing
We are not liable for any issues if our products have been altered, tampered with, or tested by unauthorised third parties.
4.5 Indemnification
Customers agree to indemnify Golden Zebra Soapery against any claims, damages, or liabilities arising from using our products, except where such claims result from our negligence or willful misconduct.
5. Regulatory Compliance
Golden Zebra Soapery produces and sells handmade soap products in compliance with the Consumer Product Safety Commission (CPSC) and the Federal Hazardous Substances Act (FHSA).
5.1 Federal Hazardous Substances Act (FHSA) Compliance
Soaps that meet the definition of a hazardous substance under the FHSA will have appropriate precautionary labelling to inform consumers of potential hazards, safe use, and storage instructions.
5.2 Consumer Product Safety Commission (CPSC) Compliance
Our soaps are labeled with the weight, and contact information. The label's text size complies with regulatory standards.
5.3 California Proposition 65 Compliance
In compliance with California’s Proposition 65, products sold on our website that contain chemicals known to the State of California to cause cancer, congenital disabilities, or other reproductive harm will have appropriate warnings. Customers in California are advised to
review these warnings before purchasing.
5.4 Federal Trade Commission (FTC) Compliance
We comply with the Federal Trade Commission's (FTC) product advertising and labelling regulations. All product descriptions and claims made on our website are truthful and non- deceptive. We do not engage in false advertising or unfair trade practices.
6. Privacy Policy
6.1 Collection of Information
Golden Zebra Soapery collects personal information, including but not limited to name, email, address, and payment information, when you purchase our products or sign up for our newsletter. We use this information to process your orders and improve our services.
6.2 Protection of Information
We utilise industry-standard safeguards to protect your personal information. However, we cannot ensure complete security, and by providing your personal information, you acknowledge that you do so at your own risk.
6.3 Sharing of Information
We do not share your personal information with third parties for marketing purposes. We may share information with service providers who assist us in processing orders and delivering products. These service providers are bound by contract to maintain the confidentiality of your
information.
6.4 Children’s Online Privacy Protection Act (COPPA)
Golden Zebra Soapery complies with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect or store personal information from children under 13 without verifiable parental consent.
7. Governing Law and Dispute Resolution
7.1 Governing Law
These Terms and Conditions are governed by and interpreted by the laws of the State of California without consideration of its conflict-of-law principles.
7.2 Dispute Resolution
In the event of any dispute arising out of or relating to these Terms and Conditions or your use of the website, you agree to first attempt to resolve the dispute informally by contacting us. If the dispute cannot be resolved informally, it will be settled by binding arbitration by the rules of the American Arbitration Association. The arbitration will occur in California, and the arbitrator's decision will be final and binding.
7.3 Class Action Waiver
You agree to waive any right to participate in a class action or other representative proceeding against Golden Zebra Soapery.
8. Changes to Terms and Conditions
Golden Zebra Soapery reserves the right to modify these Terms and Conditions anytime. Changes will be posted on this page, and customers and visitors are responsible for reviewing the terms periodically.
9. Contact Information
For any questions or concerns regarding these Terms and Conditions, please get in touch with us at:
● Email: info@goldenzebrasoapery.com
● Phone: (949) 259-5770
● Address: 1968 S. Coast Hwy #415, Laguna Beach, CA. 92651
By accessing our website and purchasing our products, you confirm that you have read, understood, and agree to abide by these Terms and Conditions.